Digital Hospital

Context: Our US technical partner pingmd and Children’s Hospital of Orange County, LA

Medteryx was appointed as the Australian/NZ distributor for pingmd a highly innovative eHealth communication platform rapidly expanding across the US. pingMD was voted by PC Magazine, as one of the top 10 healthcare apps changing healthcare for the better in the US. (pingMD was recently acquired)

As part of working with pingMD we visited Children’s Hospital Orange County (CHOC) in Los Angeles to witness first hand how hospital specialists use Digital Health to build referral networks with their colleagues and primary care physicians.  We also learned how they use the secure pingmd app to capture photos, videos, and text based referrals; and how they use pingmd to interact with patients who provide relevant information via pingmd to their care team for immediate feedback. Pingmd is currently being integrated with Cerner at CHOC Children’s (a HIMSS Level 7 facility) to ensure a seamless electronic medical record.

Results delivered

  • Children’s Hospital of Orange County have rolled-out pingmd to over 250 hospital specialists
  • In September 2015, CHOC Children’s was successful in winning a US$17 million US government grant to roll out better integrated care to GPs and community specialists leveraging pingmd as their enabling eHealth platform.


$20m Primary Care

Context: Winning PHN tender bid

  • Scope: Medteryx’s was the lead for the tender document preparation and strategic planning forums for differentiated tender proposition with Board, management team, GPs and Allied Health advisory committees
  • Develop winning strategy to support and engage more than 800 General practitioners and range of Allied Health professionals
    • Practice support and data
    • Patient centred medical home
  • Design winning approach to Strategic Partnerships model with LHD, Sydney Children’s Hospital Network
    • Reduction in avoidable hospital admissions
    • New best-practice model for Integrated Care

  • Design innovative, best-practice model for health service commissioning
  • Co-design model for consumer and community engagement


Results delivered

  • Successful PHN tender delivered for one of Australia’s largest and most demographically diverse PHN regions.
  • $20 million in funding secured for core PHN activities over 3 years
  • Additional $45 million funding available for core services to be commissioned.

Revenue Improvement—Cardiac Diagnostics

Key result areas: Operational turnaround

  • Strategy to reverse impact of 30% decline in revenue due to fall-off in referrals from GPs
    • Identify and exit unprofitable clinic sites
    • Re-build clinic presence in key geographical areas
  • Best practice labour model and costs
    • Reduce number of registered nurses and nurse assistants
    • Streamline workflow and significantly increase cardiac echo techs completed
  • Technology enablement
    • Exploit new cardiac echo machines giving 5 x improvement in test times
    • Introduce automated echo test reporting based on artificial intelligence engine
    • Remote cardiologist login and cardiac echo test approval

Results delivered

Clinic business cash flows stabilised and business sold.